We will ship orders in 1-2 business days of receipt of order. FLAT Rate $5.95 for 1st Class & $7 for Priority U.S. Postal service shipping time is in addition to our handling time. All orders are shipped First Class, or Priority. We can accomodate Express Mail via US Postal. ALL INTERNATIONAL ORDERS, please email firstname.lastname@example.org before ordering for your shipping rate.
What is Leanna Design's Accessories return policy?
We guarantee 100% satisfation with your purchase. You may return unused merchandise within 72 hours of receipt of package for an exchange or return. Please contact Leanna Designs Jewelry before returning.
****We are a small business and are generally very flexible. We try to do our best to make our customers happy and would rather change than lose your business.
****If you have any questions, special requests or problems, the best thing to do is to contact us and we will try our best to work things out: we really are here to help!
What are your shipping options? TOP
****We will notify you once your order has been processed and shipped (usually by the next day). After that, your package should arrive within 3-5 days. However, if you wish us to ship through your preferred delivery service, please contact us and we gladly accommodate you.
What is your return policy? TOP
****Here at Leanna Design, we thoroughly examine all of our products before shipping them out to our customers. We know that once you receive your item, you will be pleased.
****With that being said, Leanna Designs does not offer returns on jewelry & accessories, unless the items are damaged.
****If items are damaged,you must contact us within 72 hours of receiving package to report damages. The damaged items must return in it's original package form. Please note: Shipping fees will not be credited.
****If you are uncertain about an item, please contact Leanna Designs via email at LeannaDesigns2@aol.com, and we will promptly answer and respond to any questions or concerns that you may have.
****Remember WE put our customers first, so please do not hesitate in contacting us.
What if I am dissatisfied with the products I have received? TOP
****While we try our best to select and describe our products in the most accurate way, we aren’t perfect. However, we are more interested in keeping your business than losing it. Contact us and we will try to make you happy!
Can your earrings be converted to clip-ons? TOP
****Yes, they can. Send me an email with the one that you want converted, and it will be done.
Do you have private jewelry showings? TOP
Yes! Booking in advance is strongly encouraged. To schedule a private jewelry consultation and/or jewelry show, email email@example.com.